Welcome to the latest edition of our quarterly Fraud and Cyber Newsletter, where we explore the critical challenges and developments in cyber security, data governance, and fraud prevention. As digital transformation reshapes industries, robust cyber security measures and proactive risk management have become essential. This edition offers expert insights and practical strategies to help organisations navigate the complex landscape of cyber and fraud related threats.
Our feature articles cover a range of pressing topics, including the repercussions of a significant data breach involving the Police Service of Northern Ireland and the ongoing cyber challenges faced by logistics companies. We examine the importance of cyber security in healthcare through the Wirral University Teaching Hospital attack, highlighting the need for vigilance and investment in technological defences. Additionally, we discuss the Home Office's legislative proposals to combat ransomware, offering a glimpse into the future of cyber resilience in public services. Join us as we delve into sector-specific challenges with our "Trowers & Hamlins Fraud Insight Series," starting with strategies to combat fraud and cyber threats in social housing. We then provide a horizon scan across the cyber landscape, highlighting some of the most significant cyber-attacks in 2024 and the emerging threats in 2025
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Policing Privacy: PSNI Faces Regulatory Penalty After Data Breach
The latest instalment in our Data Privacy Digest series delves into the repercussions of a significant data breach involving the Police Service of Northern Ireland (PSNI). This article examines the £750,000 penalty imposed by the Information Commissioner's Office (ICO) following the inadvertent disclosure of sensitive information concerning nearly 9,500 PSNI officers and staff. It highlights the critical importance of robust data governance and security measures, especially in sectors like law enforcement where the stakes are exceptionally high. The breach underscores the necessity for proactive risk management and serves as a cautionary tale for organisations to enhance their data-handling processes to prevent similar incidents.
Securing the future in social housing - strategies to combat fraud and cyber threats
This article marks the first in the new "Trowers & Hamlins Fraud Insight Series" offering sector-specific deep dives into challenges with fraud and cyber threats. This inaugural article explores those dual challenges within the social housing sector, highlighting the significant financial and social impacts on tenants and landlords. It delves into the types of tenancy fraud, such as sub-letting and application fraud, and discusses effective strategies like tenancy audits and whistleblowing systems to mitigate these risks. Additionally, it addresses the sector's vulnerability to cybercrime, underscoring the importance of robust cybersecurity measures and proactive collaboration to safeguard resources and protect tenant data. Discover insights and solutions to enhance the resilience of social housing providers.
The Home Office considers ransomware legislative proposals
We examine the Home Office's public consultation on legislative measures to combat the rising threat of ransomware attacks. With high-profile targets like the NHS and the British Library experiencing disruptions, the consultation seeks input on proposals to reduce ransomware payments and enhance incident reporting. Key proposals include a targeted ban on payments by public sector bodies and Critical National Infrastructure operators, a payment prevention regime requiring pre-payment reporting, and a mandatory incident reporting system. These initiatives aim to protect essential services, improve resilience, and promote transparency in cybersecurity practices.
Ongoing disruptive threats to logistics companies – an update
This article examines the evolving challenges faced by UK logistics companies, focusing on cyber-attacks, data subject access requests (DSARs), and dealing with protesters and trespassers. As prime targets for cyber-attacks, logistics companies must navigate new legislative proposals, including the upcoming Cyber Security and Resilience Bill, while implementing key cybersecurity measures. The rise in DSARs necessitates efficient data management and compliance with UK GDPR to avoid penalties.
Cybersecurity in Healthcare: Lessons from the Wirral University Teaching Hospital Attack
Further information has recently been made publicly available in respect of the November 2024 cyber attack on Wirral University Teaching Hospital NHS Foundation Trust that disrupted its clinical systems and affected patient care significantly. This article delves into the aftermath of the attack, highlighting the extended impact on patient wait times and financial losses. It underscores the urgent need for robust cybersecurity measures within healthcare, as digital transformation continues to expose vulnerabilities. The Trust's experience serves as a cautionary tale, emphasising the importance of investing in technological defences and cultivating a culture of cyber vigilance amidst a national shortage of skilled cybersecurity professionals.
Horizon scanning - cyber security in 2025
As the cyber threat landscape continues to evolve, our latest article reflects on the significant cyber-attacks of 2024 and examines emerging threats in 2025. With high-profile incidents affecting organisations like Royal Mail, the NHS, and TfL, the necessity for robust preventative measures is more critical than ever. Early 2025 has already seen breaches at Gateshead Council and Blacon High School, highlighting the urgent need for enhanced cyber resilience, particularly in sectors holding vast personal data. Looking forward, the article anticipates a rise in ransomware attacks targeting health, education, and potentially critical infrastructure. Organisations must adopt comprehensive risk assessments, establish strong cybersecurity governance, and develop effective incident response plans to safeguard against these evolving threats.
National Cyber Security Awareness Month 2024 – a round-up
In celebration of National Cyber Security Awareness Month, our Cyber Team hosted a series of webinars and podcasts aimed at enhancing cyber security knowledge and preparedness. In the final webinar in this series, Trowers' Liz Mulley and Amy-Rose Hayden speak with Chris Woods from CyberQ Group to discuss comprehensive cyber risk management and incident response strategies. They also introduce CyberSecure 360, our comprehensive risk management service covering pre-breach mitigation to enhance your cyber resilience as well as post-attack assistance. The Cyber Voices podcast series offers top tips and insights from industry experts, covering topics such as preparing for cyber-attacks, UK cyber security threats, and board-level risk management. Additionally, the Inside the Director's Circle podcast emphasises the importance of cyber due diligence and proactive measures for businesses.
Explore our webinar and podcast series
Webinar: CyberSecure 360 - retail and hospitality
Watch our engaging webinar designed for professionals in the retail and hospitality sectors, where cybersecurity is more crucial than ever. Discover how CyberSecure 360, our comprehensive cyber risk management service, can protect your business from evolving digital threats. This session delves into the unique cyber risks faced by the retail and hospitality sector, offering practical insights and strategies to safeguard customer data and maintain operational integrity.
